Introduction

Midwest Screens, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using our website.

By accessing or using this website, requesting a quote, or otherwise interacting with our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide, as well as certain information that is collected automatically when you visit our website.

Information You Provide

You may voluntarily provide personal information when you:

  • Submit a contact form
  • Request a quote for products
  • Contact us through our website

Depending on your interaction with our website, we may collect information such as:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Billing or project address
  • Product interests
  • Project details
  • Any additional information you choose to provide

Please provide only the information necessary for us to respond to your request.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General geographic location
  • Website usage statistics

This information helps us improve website performance, monitor website usage, and enhance the user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Prepare and provide product quotations
  • Communicate regarding products and services
  • Provide customer support
  • Improve our website and user experience
  • Analyze website traffic and performance
  • Maintain website security
  • Comply with legal obligations

We do not sell or rent your personal information.

Product Catalog and Quote Requests

Our website uses WooCommerce to display our product catalog and allow visitors to request product quotations.

Our website does not process online purchases or payments. Product information and quote requests submitted through the website are used solely to prepare and respond to your request.

Google Analytics

Our website uses Google Analytics to better understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages viewed
  • Time spent on the website
  • Browser and device information
  • General geographic location
  • Referral sources
  • Website interactions

This information is collected in an aggregated manner and is used to improve website performance and user experience.

Google Analytics uses cookies to collect this information. If you decline analytics cookies through our cookie consent tool, Google Analytics tracking will not be enabled.

CallRail

When you visit our website, we use tracking software provided by CallRail to help us understand how visitors interact with our site. CallRail may automatically collect your IP address, browser type, and specific web pages visited. If you contact our business using a tracking phone number displayed on our website, we may collect your phone number, the name displayed on your Caller ID, and the date and time of your call. This information helps us evaluate advertising campaigns, improve customer service, and better understand how visitors find our website.

WooCommerce Pixel Tracking

Our website uses Pixel Manager for WooCommerce to measure website activity and advertising performance.

Depending on your cookie preferences, this technology may collect information about website interactions, including:

  • Products viewed
  • Quote requests initiated
  • Website navigation
  • Device and browser information
  • Marketing attribution information

This information helps us understand customer interests, improve our website, and evaluate the effectiveness of our advertising and marketing efforts.

Cookies

Our website uses cookies and similar technologies to improve website functionality and
understand how visitors use our website.

The cookies used on our website generally fall into the following categories:

  • Necessary Cookies – Required for basic website functionality, security, quote requests, and website operation.
  • Functional Cookies – Remember user preferences and improve your browsing experience.
  • Analytics Cookies – Help us understand website traffic and visitor behavior through Google Analytics.
  • Marketing Cookies – Used by CallRail and Pixel Manager for WooCommerce to measure advertising performance and visitor interactions, subject to your cookie preferences.

You may manage your cookie preferences through our cookie consent tool or your browser settings. Disabling certain cookies may affect portions of the website.

Information Sharing

We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers that assist us in operating our website and providing our services, including:

  • Website hosting providers
  • WooCommerce
  • Google Analytics
  • CallRail
  • Pixel Manager for WooCommerce and associated advertising platforms
  • Website maintenance and technical support providers

These service providers receive only the information necessary to perform their services on our behalf and are expected to protect your information. We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Respond to inquiries
  • Prepare quotations
  • Maintain business records
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, it may be securely deleted or destroyed.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website.

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent where processing is based on consent
  • Ask questions regarding how your information is collected and used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Midwest Screens, LLC
303 Main St, Suite 103
Antioch, IL 60002
847-557-5015
sales@midwestscreens.com

Last Updated: July 24, 2026